Porter - Hotel/Motel
Porters carry luggage for guests in hotels and passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Porters may perform the following tasks:
- take baggage, tag it and give identification slips to guests or passengers
- load or unload luggage and take it to the receiving area
- carry luggage and show incoming guests to rooms
- explain details of hotel room services and facilities to guests as they arrive
- carry the luggage of departing guests to cars, buses or taxis
- talk with transport carriers to make travel arrangements and retrieve lost luggage
- page guests and run errands
- park and retrieve guests' vehicles.
Specialisations:
Concierge
A concierge organises and books tours, transport and entertainment for guests, and provides them with information on the local area. A concierge also assists guests and staff with safety and emergency procedures.
Porters generally work shifts and have a high level of contact with the public, often working with large inbound tour groups. Uniforms are usually provided by the employer along with meals when on duty.
Personal Requirements:
- enjoy working with people
- well-presented, alert and perceptive
- good interpersonal skills
- physically fit
- able to communicate effectively in English
- good knowledge of the local area.
Related Jobs:
- Airline Services Operator
- Caravan Park Attendant
- Caretaker
- Funeral Attendant
- Hotel and Motel Front Office Attendant
- Ward Assistant
Education and Training, Employment Opportunities and Additional Information
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