Airline Services Operator
Airline services operators transfer items between airport buildings and aircraft.
Airline services operators may work in one of the following areas of an airline's operations:
- Flight Service where they may load and unload food, drink, cutlery and other equipment for the in-flight refreshment of passengers and crew. They are classified by Qantas and Virgin Blue as cabin attendants if performing these duties.
- Loading where they:
- transport baggage, cases and cargo around an airport
- load and unload passenger baggage and freight (animals, perishables) on and off planes and helicopters
- use a motorised luggage cart, scissor-lift truck or forklift truck to carry baggage on the airport road system
- operate and place mobile stairs to enable passengers to board or leave an aircraft
- unload and load any baggage and freight that needs to make a connecting flight
- read luggage labels and follow lists to make sure baggage goes to the right place
- check for any priority baggage and assign all baggage to the correct baggage carousel.
Specialisations:
With experience and sometimes further training, you may be able to work as a supervisor, work on runways, or arrange transport for crew.
Airline services operators have to work shifts which may include weekends, public holidays and nights. Earmuffs are worn due to noise from the aircraft engines. The work involves bending, lifting and carrying.
Personal Requirements:
- display alertness and common sense
- enjoy practical work and working with people
- physically fit
- good communication skills
- good visualisation skills with the ability to understand diagrams and maps
- sound literacy skills to understand loading instructions
- sound numeracy skills for interpreting weight specifications.
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