Postal Employee
Postal officers employed by Australia Post sort and deliver mail and parcels and undertake clerical and retail sales functions.
The main work classifications for Australia Post employees are sorting and despatching, delivery, and service.
Specialisations:
Mail Officer
A mail officer works at mail centres or mail exchanges. They may receive, sort and despatch mail and parcels to mail delivery and business centres and post offices. They may lift mail bags and operate mechanical and automatic mail processing equipment and maintain postal records.
Parcel Post Officer
A parcel post officer works at parcel centres receiving, sorting and despatching parcels to mail delivery and business centres, and post offices.
Postal Delivery Officer
A postal delivery officer works at delivery centres, sorting and preparing mail for delivery, delivering mail and redirecting mail while maintaining records.
Postal Services Officer
A postal services officer works at retail outlets and sells postage stamps and money orders, and communication products such as mobile phones, printers and faxes. They may complete bill payment transactions and provide general customer service as well as agency services such as for the Commonwealth Bank and Telstra. They may also prepare shop displays, conduct identification checks, carry out clerical maintenance of records and statistics, calculate staff pay and allowances, and process mail.
Postal Sorting Officer
A postal sorting officer works in mail delivery, business centres, and post offices. They may receive and sort mail, operate postmarking machines and prepare mail for despatch. They receive, sort and despatch parcels from and for contract delivery to business addresses and prepare and maintain mail processing records and documentation.
Postal Transport Officer
A postal transport officer operates primarily in the general transport fleet. They may collect, transport and deliver mail between post offices, mail delivery and business centres, airports and rail terminals. They clear street post boxes, undertake long-distance haulage of bulk mail and pick up and deliver articles in the metropolitan area.
Video Coding Officer (Data Entry)
A video coding officer (data entry) keys in address details to screen-based equipment to remotely support metropolitan letter facilities in the sorting of mail.
Parcel post officers and most mail officers and postal transport officers work in the metropolitan area. They may be required to work shifts and also on weekends. Postal services officers, postal delivery officers and postal sorting officers may work in metropolitan or country areas. Postal sorting officers must be available to work night shift and postal delivery officers are required to work in all weather conditions. All postal officers are required to wear uniforms. Some positions may require standing for up to 8 hours a day.
Personal Requirements:
- enjoy clerical and administrative tasks
- good communication skills
- able to pass a medical examination and police clearance before employment
- self-motivated and reliable
- able to work as part of a team
- Australian citizenship or permanent residency.
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