Automotive Parts Interpreter
Automotive parts interpreters sell automotive parts and accessories, such as engine, brake and transmission components, batteries, headlights, tyres, seat covers and car cleaning equipment, in retail or wholesale outlets.
Automotive parts interpreters may perform the following tasks:
- talk to customers to find out their exact needs
- identify the make, model and variations of motor vehicles and automotive equipment
- check catalogues, microfiche or computer databases to identify and locate the source of required parts
- recommend parts to customers
- receive orders for parts
- order parts from warehouse and external suppliers
- prepare invoices and other finance arrangements for the sale of stock
- calculate tax, discounts and prices
- process cash/credit transactions
- collect, pack, despatch or deliver ordered parts
- keep sales and stock records
- participate in stocktaking (regular checking and valuing of goods) and update computer data
- assist customers in repairing or replacing parts
- set up merchandise displays.
Automotive parts interpreters may specialise in one particular make of vehicle. Most of their time is spent in contact with customers, either in person or by telephone.
Personal Requirements:
- enjoy clerical and administrative work
- neat personal appearance
- good communication and sales skills
- organised approach to work
- problem-solving skills
- able to work quickly under pressure
- interested in motor vehicle parts and their functions
- aptitude for working with computers.
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