Training Officer

State/Territory Specific Information

Training officers plan, develop, implement, and evaluate training and development programs in organisations.

Training officers may perform the following tasks:

  • design and coordinate a staff training program based on organisational and employee needs
  • use questionnaires and surveys in consultation with managers and staff to analyse training needs as they relate to the goals of the organisation and work area
  • develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge
  • arrange or conduct training courses, which may involve demonstrating equipment, operating video recorders and cameras, leading group discussions or role-playing activities, or employing experts to run sessions
  • evaluate the effectiveness of training programs, using surveys, questionnaires, interviews and observation, in order to plan future courses or to amend existing ones
  • obtain information on work-related external courses, prepare reports on their suitability, and make recommendations on staff attendance at training courses
  • compile training manuals
  • provide career development sessions for existing staff and conduct induction sessions for new employees
  • coordinate work experience programs with schools and organise career talks to school groups.

Training officers instruct staff and management in many areas including occupational health and safety, operating plant and equipment, driving, industrial relations, preparing for retirement, general clerical duties and supervisory skills.

Personal Requirements:

  • initiative, tact and maturity
  • aptitude for research
  • organisational skills
  • good communication and presentation skills.

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