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Human Resources Officer

State/Territory Specific Information

Human resources officers provide administration services for the recruitment and employment of staff.

Human resources officers may perform the following tasks:

  • conduct analyses to determine staffing numbers, skills and needs to meet the organisation's objectives
  • analyse the skills and qualities required for each particular job and develop job descriptions and duty statements
  • advertise staff vacancies, assess applications, interview applicants, give selection tests, prepare reports and make recommendations to management about staff appointments
  • maintain the personal records of employees on matters such as wages, superannuation, leave and training, and prepare associated management reports
  • arrange for and conduct staff training
  • use a number of management information systems to record, maintain, plan and manage the organisation's human resources
  • provide advice and information to management and employees on personnel policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programs
  • advise employees on work matters, career development, personal problems and industrial matters, and organise employee welfare services such as canteens, first aid, superannuation and social activities
  • take part in enterprise bargaining talks where employees, management and unions discuss the development of specific work arrangements and conditions (e.g. pay and hours of work)
  • help put in place organisational changes (e.g. those following from industrial relations legislation, revised job classification structures or technological changes)
  • take part in strategic management.

In small organisations, human resources officers are usually responsible for all staffing matters. In large organisations they may specialise in a particular area, such as recruitment, wages and entitlements or staff training.

Personal Requirements:

  • good planning, organisational, analytical and decision-making skills
  • good oral and written communication skills
  • confidentiality, tact and discretion when dealing with people.

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