Sales Representative (Information Technology)

Sales representatives (IT) promote the sale of computer hardware, software and IT services.

Sales representatives may perform the following tasks:

create customer interest in the organisation's IT products
talk to clients and potential clients to work out the hardware and software needs of their business
keep customers informed of new product developments
create appropriate systems for customers' needs, including software and hardware options
develop proposals and IT solution cost options for customers
manage the sourcing and delivery of products to the customer
provide after-sales support
participate in product development, marketing and client education activities
talk to IT technical experts, such as analysts, designers, programmers and educators
perform continuous updates of own knowledge of products.

personable and well presented
good communication skills
perseverance
able to understand clients' needs quickly
willing to update product knowledge on an ongoing basis
able to understand and provide information on a large variety of product specifications and applications
strong customer service skills.

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