Community Worker (NSW/ACT)

State/Territory Specific Information

Education and Training:

To become a community worker you usually have to complete a VET qualification in a relevant discipline such as social work, social sciences or community services. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information.

You can also become a community worker by studying a relevant field at university. Entry to relevant degree courses usually requires you to gain your HSC/ACT Year 12. For more details, see the entries for Aboriginal/Torres Strait Islander Health Worker, Social Worker, Welfare Worker and Youth Worker. Universities have different prerequisites and some may have flexible entry requirements or offer external study. Contact Open Universities Australia or the universities you are interested in for more information as requirements may change.

Additional Information:

To become a member of the Australian Community Workers Association (ACWA) you need to complete a degree or a 2-year diploma in community services work, community welfare work, community development, disability work, youth work or similar disciplines at a campus approved by the ACWA. Contact the ACWA for further information and a list of approved courses.

Related Courses:

While the following courses are related to this occupation, they may not necessarily lead directly to employment, nor provide the most direct pathway to the occupation. Courses which provide preliminary or informal training, as well as those which provide additional job skills following initial qualifications may also be listed.

*Course is offered by more than one institution. Click link for details.

  1. Alcohol and Other Drugs *
  2. Alcohol and Other Drugs and Mental Health Work
  3. Community Services Work
  4. Dealing with Clients with Complex Needs (Training Program)
  5. Identify and Respond to Children and Young People at Risk of Harm (CHC Unit) *
  6. Investigating Aboriginal Cultures *
  7. Investigating Aboriginal Issues - Historical and Contemporary *
  8. Maintain an Effective Community Sector Work Environment (CHC Unit)
  9. Plan and Evaluate Meals and Menus to Meet Recommended Dietary Guidelines (HLT Unit)
  10. Provide Supervision Support to Community Sector Workers (CHC Unit)
  11. Undertake Case Management (CHC Unit)
  12. Certificate II in Community Services *
  13. Certificate III in Aged Care *
  14. Certificate III in Community Services Work *
  15. Certificate III in Education Support *
  16. Certificate III in Social Housing *
  17. Certificate IV in Aged Care *
  18. Certificate IV in Alcohol and Other Drugs Work *
  19. Certificate IV in Business - Governance *
  20. Certificate IV in Child, Youth and Family Intervention - Child Protection
  21. Certificate IV in Children's Services - Outside School Hours Care *
  22. Certificate IV in Community Development *
  23. Certificate IV in Community Services - Information, Advice and Referral
  24. Certificate IV in Community Services Work *
  25. Certificate IV in Disability *
  26. Certificate IV in Education Support *
  27. Certificate IV in Mediation *
  28. Certificate IV in Mental Health *
  29. Certificate IV in Pastoral Care
  30. Certificate IV in Social Housing *
  31. Certificate IV in Volunteer Program Coordination
  32. Certificate IV in Youth Work *
  33. Diploma of Aboriginal Studies *
  34. Diploma of Business - Governance *
  35. Diploma of Child, Youth and Family Intervention *
  36. Diploma of Children's Services - Outside School Hours Care *
  37. Diploma of Community and Social Development
  38. Diploma of Community Development
  39. Diploma of Community Services - Alcohol and Other Drugs *
  40. Diploma of Community Services - Alcohol, Other Drugs and Mental Health *
  41. Diploma of Community Services - Financial Counselling
  42. Diploma of Community Services - Mental Health *
  43. Diploma of Community Services Coordination *
  44. Diploma of Community Services Work *
  45. Diploma of Education Support
  46. Diploma of Social Housing
  47. Diploma of Youth Work *
  48. Advanced Diploma of Community Sector Management *
  49. Bachelor of Aboriginal Professional Practice
  50. Bachelor of Applied Social Science - Community Services
  51. Bachelor of Art Theory / Bachelor of Social Science
  52. Bachelor of Arts *
  53. Bachelor of Arts - Adult Education and Community Management
  54. Bachelor of Arts / Bachelor of Commerce *
  55. Bachelor of Arts / Bachelor of Laws *
  56. Bachelor of Arts / Bachelor of Science *
  57. Bachelor of Arts / Diploma in Education
  58. Bachelor of Community and Social Development
  59. Bachelor of Community Management
  60. Bachelor of Community Welfare
  61. Bachelor of Health
  62. Bachelor of Health, Ageing and Community Services
  63. Bachelor of Information Technology / Bachelor of Arts
  64. Bachelor of International Development Studies
  65. Bachelor of Science / Bachelor of Social Science
  66. Bachelor of Social Science *
  67. Bachelor of Social Science / Bachelor of Laws *
  68. Bachelor of Social Work / Bachelor of Social Science
  69. Bachelor of Trauma and Healing

Employment Opportunities:

Community workers work with groups of people in various settings including aged-care, youth and community centres; youth shelters; centres for people with disabilities; and Aboriginal communities. They also work for local councils and for the family and community service agencies of state and territory governments.

Many community workers move on to self-employment and undertake contract community work on specific projects. In local government, councils are increasingly working closely with their communities and may be taking on specialist staff.

Community workers may work in urban or remote areas. Employment prospects depend on the level of government funding for community organisations and the number of programs to be conducted and administered.

For Further Information:

Australian Community Workers Association

(03) 9654 8287

Community Services and Health Industry Skills Council Ltd

Information for other states and territories: