Radio Despatcher
Radio despatchers provide radio and communications services for the coordination of operational units in transport, courier, emergency, military, security, rescue and road service organisations.
Radio despatchers may perform the following tasks:
- receive and relay radio or telecommunications messages from operational units, customers, the public or organisations such as the police, ambulance and fire services
- coordinate radio or network communications between operational units
- record critical information from emergency, routine and administrative calls
- relay information to enable mobilisation of appropriate resources and personnel
- start up and maintain communications during emergency situations and guide callers until emergency services arrive at the scene
- prepare accurate and detailed reports of communications traffic handled
- coordinate the movements of mobile units.
- good communication skills
- able to think clearly and act quickly
- able to stay calm in difficult situations
- able to multitask
- good at technical activities.
Personal Requirements:
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