Hotel and Motel Front Office Attendant (NSW/ACT)

State/Territory Specific Information

Education and Training:

You can work as a hotel and motel front office attendant without formal qualifications. You will probably get some informal training on the job.

You can also become a hotel and motel front office attendant through a traineeship in Hospitality. Entry requirements may vary but employers usually require Year 10. Ask your career adviser about the possibility of starting some of this training in school.

Additional Information:

Once you are employed, you may be able to develop, and have recognised, additional skills under the Tourism, Hospitality and Events Training Package that will expand your career opportunities within this industry.

Experience in word processing and operating office machinery such as switchboards is desirable. The ability to speak a second language is an advantage if working in an international hotel.

Related Courses:

While the following courses are related to this occupation, they may not necessarily lead directly to employment, nor provide the most direct pathway to the occupation. Courses which provide preliminary or informal training, as well as those which provide additional job skills following initial qualifications may also be listed.

*Course is offered by more than one institution. Click link for details.

  1. Hospitality Management Skills
  2. Certificate II in Holiday Parks and Resorts *
  3. Certificate II in Hospitality *
  4. Certificate III in Holiday Parks and Resorts *
  5. Certificate IV in Holiday Parks and Resorts *
  6. Diploma of Hospitality *
  7. Advanced Diploma of Hospitality *
  8. Associate Degree in Business - Hospitality Management
  9. Bachelor of Business - International Hospitality Management

Employment Opportunities:

Hotel and motel front office attendants are employed by hotels, motels, resorts, guesthouses and hostels throughout the country. They may work in privately owned hotels or motels, or in companies that operate a chain of establishments.

For Further Information:

Australian Hotels Association (National Office)

(02) 6273 4007
http://aha.org.au

Service Skills Australia

www.serviceskills.com.au

Tourism Training Australia

(02) 9286 3944
www.tourismtraining.com.au

Information for other states and territories: