Clerical Officer - Local Government
Local government clerical officers undertake a range of clerical and administrative activities, respond to enquiries from the public and other organisations and look after particular aspects of the council's business.
Clerical officers may perform the following tasks:
- receive and distribute incoming and outgoing mail
- send letters of summons and other correspondence to individuals and legal firms
- administer local community programs and projects in areas such as the arts, welfare, aged care and children's services
- operate office equipment such as photocopiers, facsimile machines and switchboards
- input and retrieve data on computers using various computing applications (e.g. word processing, spreadsheets and databases)
- organise travel arrangements, conferences and social functions
- receive payments, bank money, check receipts and balance ledgers
- distribute rate notices, collect rates, write correspondence and undertake general administrative work
- undertake or assist in the research, legal, costing and accounting activities of council
- prepare agendas for meetings and take minutes
- provide on-the-job training and supervise other officers.
Specialisations:
With experience and sometimes further training, clerical officers can progress to positions such as clerical head of department, accountant, personnel officer, purchasing officer, public relations officer, computer programmer or senior administration officer.
Local government clerical officers are divided into various levels ranging from junior clerks to senior positions.
Personal Requirements:
- enjoy clerical and administrative work
- able to work neatly and accurately
- good organisational and communication skills
- able to cooperate with people and work as part of a team
- enjoy serving the local community.
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