Automotive Parts Interpreter
Automotive parts interpreters sell automotive parts and accessories, such as engine, brake and transmission components; batteries; headlights; tyres; seat covers; and car cleaning equipment, in retail or wholesale outlets.
Automotive parts interpreters may perform the following tasks:
- talk to customers to find out their exact needs
- identify the make, model and variations of motor vehicles and automotive equipment
- check catalogues or computer databases to identify and locate the source of required parts
- recommend parts to customers
- receive orders for parts
- order parts from warehouse and external suppliers
- prepare invoices and other finance arrangements for the sale of stock
- calculate tax, discounts and prices
- process cash/credit transactions
- collect, pack, dispatch or deliver ordered parts
- keep sales and stock records
- participate in stocktaking (regular checking and valuing of goods) and update computer data
- assist customers in repairing or replacing parts
- set up merchandise displays.
Specialisations:
Automotive parts interpreters may specialise in one particular make of vehicle. Most of their time is spent in contact with customers, either in person or by telephone.
Personal Requirements:
- enjoy clerical and administrative work
- neat personal appearance
- good communication and sales skills
- organised approach to work
- problem-solving skills
- able to work quickly under pressure
- interested in motor vehicle parts and their functions
- aptitude for working with computers.
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